The Case of the Missing Jars Continues...

My MIA new packaging has been found! ...in China. Apparently, several hundred boxes didn't make it to the boat in time before the Chinese New Year. Is anyone like me, and visualizes boxes literally running after a departing boat like one would for a bus, saying "WAIT! Wait for us!!"?So... I have no idea when they'll get here. I did get my hands on some 20 gram black lidded jars and had my

How great is this?

I just received one of the best emails ever from a new customer. It's the little things like this that make all the hours I put in worth every second. Rather than say anything more, I'll let Stacy's email speak for itself:I just ordered and started using your mineral makeup last week and i wanted to send an email telling you how great your products are! I used Bare Minerals for about 7 years and

Want To Feel Really Good Inside?

You might remember a post I made at the beginning of May that the blog A Girl's Gotta Spa was hosting a "Mom Get Glamorous" sweepstakes for one lucky and deserving mom. That winner of nearly $2300 worth of girlie stuff was announced last Friday. Trina Davidson was absolutely shocked to hear that her husband had entered her in the contest, and more floored to find out she had won! Check out her

My Customers Know How To Make My Day!

With all the busy lives we lead, and the little free time we have, most people will contact a company only if it meets a need for them: they have a question and need clarification, or have a complaint and need a resolution. When was the last time you took time out of your hectic day just to tell someone how much you like their products or services? I've received several such emails just this week